• SEASON 'V' IS NOW IN STOCK
  • DUELLUM EC STORE HAS BEEN RELAUNCHED

FAQ

We are happy to offer shipping worldwide (for a limited period only).


Please allow us about 1 week for shipping as the product is hand-stitched after receiving your order. For domestic customers, it takes about 10 days, and for overseas customers, it takes 10-14 days.


DUELLUM is semi-custom-made products which are delivered after hand-stitching in the color of your choice.Therefore, we do not accept returns or exchanges due to customer's reasons such as "the size does not fit" or "it is different from the image", etc. Please check carefully before purchasing.


ご注文いただいてからご指定のステッチ色でハンドステッチを施しますので、国内のお客様は発送まで最長で一週間ほどいただきます。


日本国内への発送は全て送料無料です。


誠に恐縮ですが、オーダーをいただきましたご指定の色でハンドステッチを施しますので、返品・交換には対応しておりません。サイズ感などご不明点ございましたらご購入前にお問い合わせくださいませ。